Yeap - my academic work has been published too!
Here's a little bit of my research on content, practice, and production in the Age of Streaming Television.
Netflix exists at the nexus of multiple fields: internet research, information studies, media and television studies, and has an impact on the creation of culture and how individuals relate and consume content.
This collection examines Netflix’s broad impact on technology and television from multiple perspectives, including the interface, the content, and user experiences. Through chapters from leading international scholars in television and internet studies, this book provides a transnational perspective on Netflix’s changing role in the media landscape. As a whole, this collection provides a comprehensive consideration of the impact of streaming television.
Together with my colleague Anne Kaun, we wrote the chapter named: The Netflix Experience, a user-focused approach to the Netflix recommendation algorithm.

Large part of the user experience of Netflix is based on the recommendation algorithm that suggests new content to subscribers. While current research has focused on questions of algorithmic biases in terms of visibility (Bucher) and socio-technological principles of algorithms, there is a lack of research addressing the perception of algorithmic culture and its logics by everyday people. 

Humanizing the algorithm, recognizing that data is never “just data” but people, helps us create better content, more accurate recommendations and better performing services and platforms.
The chapter is empirically based on material gathered through a walkthrough of Netflix (Light et al) and in-depth interviews with heavy Netflix users. The chapter suggests to re-think the role of the user for algorithmically enhanced cultural production. 
It is extremely important to celebrate those untold stories and unsung heroes that, thanks to streaming services and consumers’ demands are being heard, produced and told. Based on our findings, we consider users as co-producers, contributing data and knowledge through their practices to the platform development and consequently, to its success. 

2019, Published with ♥ by Peter Lang Publishing. 
Available on Amazon
Back to Top